**Do you ship to all states in the USA?**
✅ Yes, we ship nationwide and internationally.
**How long will my order take to arrive?**
– B2C (small orders): USA 6–15 business days, worldwide 7–20 business days.
– B2B (bulk orders): Air freight 7–12 business days | Sea freight 15–50 business days (depending on destination).
**Can I cancel my order?**
Yes, if it hasn’t shipped yet. Contact us immediately.
**What payment methods do you accept?**
Visa, MasterCard, American Express, PayPal, and secure online payment gateways.
**How do I return or exchange an item?**
Email us within 30 days, and we’ll guide you. Exchanges are only for defective or damaged items.
**Who pays for return shipping?**
Customers pay unless the item is defective, damaged, or sent incorrectly.
**Do you sell wholesale?**
Yes ✅. We offer MOQ-based bulk/wholesale orders with air or sea shipping. Contact us for details.
**Are your products natural and authentic?**
Yes. All items are carefully sourced, handmade/natural where specified, and inspected before shipping.
**Do you charge sales tax?**
Sales tax applies if required by law in your country/state.
**How can I contact customer support?**
📧 filingsfalcon@gmail.com | 📞 +1 (302) 247-2266